Westfield Health Group is home to Westfield Health, High Five Health Promotion and UK Health and Wellbeing, proudly providing holistic health and wellbeing services, and active spaces, to clients across 11 countries. We believe that our people are our strongest asset and live by our values; We care, we’re in it together, we are explorers, we own it. We aim to continue our commitment to creating a workplace where our colleagues feel connected, heard, developed, recognised and supported.

Job Title: Fitness Coach

Location: London Victoria, UK

Hours: 22.5 per week

About the role:

The Fitness Coach delivers safe, engaging and inclusive fitness and movement sessions at our client sites. Working closely with operational and wellbeing colleagues, this role involves group class delivery, short 1:1 inductions and training and light administration to encourage participation, support memberships and enhance participant experience. The postholder will be expected to uphold our health, safety and safeguarding standards and contribute to a positive, supportive environment for all participants.

Key responsibilities:

• Plan, prepare and deliver motivating group exercise sessions and short 1:1 coaching suitable for a range of abilities and health needs; adapt activities to ensure sessions are inclusive.

• Conduct membership inductions and basic fitness assessments in line with company guidance, recording outcomes accurately and following up where appropriate.

• Set up equipment safely; carry out routine equipment checks and report any issues promptly.

• Encourage participation and progression, using engagement techniques to support retention and a positive member experience.

• Maintain and promote health, safety and safeguarding standards; report incidents, complete required documentation and support investigations where necessary.

• Act as an ambassador for UK Health and Wellbeing and the Group, promoting relevant programmes, offers and wellbeing initiatives to clients and participants.

• Complete basic administrative tasks including session registers, participant feedback and simple reports to support service delivery.

• Work collaboratively with colleagues, clients and partners to support continuous improvement and successful contract delivery.

What we’re looking for:

• Recognised fitness qualifications (for example Level 2/3, REPs or equivalent) and current first aid qualification or willingness to obtain one if required.

• Experience delivering group sessions and short 1:1 coaching; experience in corporate settings is desirable.

• Excellent interpersonal and communication skills with the ability to motivate and engage diverse participants and build rapport quickly.

• Reliable, well organised and able to work independently across multiple locations, managing time and priorities effectively.

• Demonstrable commitment to health and safety and safeguarding best practice, with the ability to respond to incidents professionally.

• Flexible approach to working hours, including early mornings, evenings and occasional weekends.

• Valid driving licence and willingness to travel between client sites may be required for some roles.

Pay, benefits and extras:

• £28,860.00 pro rata

• Additional Personal Training Session Rate

• Health Cash Plan Level 5 & Surgery Choices Level 1

• Group pension scheme

• Westfield Rewards

• 25 days annual leave plus 1 in lieu of Christmas period.

Next steps and support:

If you think you fit the bill, we would love to hear from you.

Please note, while we welcome global talent, we’re currently unable to sponsor work visas.

We are a proud member of inclusive employers and a Disability Confident Committed employer. We value inclusivity and want to make sure our application process is open and accessible to all candidates. Please let us know if you require reasonable adjustments to ensure the recruitment process is as comfortable as possible.